Decisions Are Not Made by Rational Actors. They Are Made by Brains.
Decades of behavioral research have documented exactly how human decision-making diverges from the rational-agent model. Loss aversion, anchoring, present bias, scarcity, social proof, framing. These are not edge cases. They are the operating system of every purchase decision.
Most organizations design pricing, conversion funnels, and customer experiences as if the rational-agent model were true. That mismatch is what produces conversion plateaus, abandoned carts, and pricing power left on the table. We close the mismatch by engineering decision environments around how brains actually work.